|The Symantec Software Packaging Factory helps organizations reduce their overall costs for software lifecycle management. |
Organizations often underestimate the total cost of providing applications to the users. Much of the hidden costs lie is in the time-consuming processes that sit either side; such as the gathering of user requirements, checking against the existing software catalogue, customization parameters, compatibility/integration testing, user acceptance testing and repair of packaging failures.
Our on-demand Software Packaging Factory service provides enterprises with the capacity and expertise necessary to effectively supplement or even out-task overburdened in-house packaging resources without facing initial start-up costs or losing control over their strategic processes.
Symantec has a proven, tested and repeatable approach that reduces the risk, optimizes efficiency and lowers failure rates.
The service uses our market leading packaging technology, Wise Packaging Studio and is staffed by our own experts in this technology. This industry expertise means we can offer a fixed price service with exceptional high quality guaranteed by contracted service levels agreements (SLA).
Symantec's Packaging Factory relies on more than ten years experience in the complex process of analyzing, creating, testing and delivering customized MSI Software Packages or virtualized Packages to the end customer.
Skilled project managers, consultants and packagers combine their expertise to guarantee that large packaging projects are completed on time and within budget.
Our established governance and Total Quality Management (TQM) processes enable constant and consistent audit procedures to achieve and maintain the best possible state-of-the-art procedures, so that Symantec is able to sustain and fulfill promises made to our customers.
With Symantec’s experience and best-practices processes, Symantec is able to offer the analysis, packaging, testing and implementation of a software for a significant lower price.
Last fiscal year customers ordered Software Packaging Factory (SPF) Services for more than 12M USD.
Global chemical company - day-to-day packaging 2006 till 2009:
No. packages delivered since 2006: 1.150 Delivered service quality in 2008: 98,6%
Europe wide operating Belgium Bank - Vista migration project:
No. packages delivered since 2007: 1.400 Delivered service quality in 2008: 99,8%
New: Windows 7 compatibility testing
Clients are looking at Windows 7 right now. Therefore we have created a methodical compatibility test.
Software compatibility is not simply about getting applications to function or work correctly on an Operating system. It really means getting the application to work correctly in the operational environment it will encounter. This involves discovering/identifying the applications that will work and the ones that won’t. Then, having identified the applications that are a problem, fixing them so that the portfolio can be migrated into the new target desktop environment.
Symantec has developed a fixed price service offering that tremendously improve the time, quality, stability and cost of the test, remediation and ongoing Software Lifecycle Management (SLM) challenges that companies face as they begin the process of migrating their applications from one Operating System or deployment environment to another.
We utilize our field tested rule set, created out of our experience and knowledge united with client specific requirements, to identify, report, and act on any issues or conflicts that might have an effect on the customer environment.